Privacy Policy
CosMed Aesthetics
1. Introduction
CosMed Aesthetics respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, schedule appointments, purchase services, or receive aesthetic treatments.
By using our website or services, you acknowledge the practices described in this policy.
2. Information We Collect
Depending on your interactions with our practice, we may collect:
Personal Information: Name, phone number, email address, date of birth, and contact information.
Health and Treatment Information: Medical history, allergies, medications, treatment plans, consent forms, clinical photographs, and treatment records.
Appointment Information: Booking details, appointment history, cancellations, and service preferences.
Payment Information: Transaction details, billing information, and payment status.
Website Information: IP address, browser information, cookies, and website activity when applicable.
3. How We Use Your Information
We use information to:
Schedule and manage appointments.
Provide aesthetic consultations and treatments.
Maintain accurate patient records.
Communicate appointment reminders and follow-up instructions.
Process payments and manage transactions.
Respond to inquiries and customer service requests.
Send promotional communications where permitted by law and with any required consent.
Maintain safety, security, and compliance with applicable laws.
4. Appointment Scheduling and Patient Portal
CosMed Aesthetics uses Aesthetic Record, a third-party practice management platform, for online scheduling, patient documentation, consent forms, and other administrative functions.
Information submitted through the patient portal may be processed and stored by Aesthetic Record according to its applicable privacy and security practices and contractual obligations.
5. Payment Processing and Financing
We may use third-party payment processors to securely facilitate payments.
CosMed Aesthetics also offers financing options through Cherry. If you choose to apply for financing, Cherry may collect and process personal and financial information under its own privacy policy.
CosMed Aesthetics does not control Cherry's independent financing decisions or privacy practices.
6. Protection of Patient Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal and treatment-related information from unauthorized access, disclosure, alteration, or loss.
Access to patient records is limited to authorized individuals who require the information to perform their responsibilities.
Where applicable, protected health information is handled in accordance with HIPAA and other relevant privacy laws.
No electronic system can be guaranteed completely secure.
7. Sharing of Information
We may share information when reasonably necessary with:
Authorized healthcare professionals involved in your care.
Service providers supporting scheduling, payment processing, technology, and business operations.
Financing providers when you elect to use their services.
Government agencies or other parties when required or permitted by applicable law.
We do not sell patient medical records.
8. Clinical Photography
Clinical photographs may be collected for treatment documentation, assessment, and continuity of care.
Use of identifiable patient photographs for advertising, social media, or promotional purposes requires appropriate separate authorization.
9. Marketing Communications
With appropriate consent where required, we may send information about promotions, services, appointment availability, and special offers.
You may opt out of promotional communications by following the unsubscribe instructions or contacting our practice.
Opting out of marketing does not necessarily stop essential appointment or treatment-related communications.
10. Cookies and Website Analytics
Our website may use cookies or similar technologies to support functionality, understand website usage, and improve the visitor experience.
If analytics or advertising tools are used, additional disclosures or consent mechanisms may be required depending on the technologies involved and applicable laws.
11. Information Retention
We retain personal and treatment-related information for as long as reasonably necessary to provide services, meet legal and professional recordkeeping obligations, resolve disputes, and comply with applicable requirements.
Records are securely disposed of when retention is no longer required.
12. Your Privacy Rights
Depending on applicable law, you may have rights to request access to, correction of, or certain restrictions on the use or disclosure of your information.
Requests involving protected health information will be handled in accordance with applicable healthcare privacy requirements.
You may contact our practice with questions or requests concerning your personal information.
13. Third-Party Websites
Our website and booking portal may contain links to third-party websites, including financing platforms and payment providers.
Those websites maintain their own privacy practices, and we encourage you to review their policies before providing information.
14. Changes to This Privacy Policy
CosMed Aesthetics may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
Updates will be published on our website with a revised effective date.
15. Contact Us
CosMed Aesthetics
Albuquerque, New Mexico
Email: dchercules@cosmedaesthetics.net
Phone: 505-206-0219
Website: https://cosmedaesthetics.net
For questions regarding this Privacy Policy or the handling of your personal information, please contact our practice.